Last updated: October 29, 2026
This policy describes information handled when you visit froggywoods.com, shop with FroggyWoods or Lil’ Spoon’s Denim Boutique, or contact us about an order.
Information collected
When you place an order, we collect the information needed to process it, including your name, billing and shipping addresses, email address, telephone number, products ordered, order notes, and payment and transaction status. If you use an account, we also handle your account details and order history. Please do not send payment-card details or passwords by email or in order notes.
Our website and service providers also process technical information such as IP address, browser and device information, pages or products viewed, and information needed to maintain shopping sessions, prevent fraud, and operate the site. If you submit a review or comment, its contents and display name may be public. Anti-spam services may process the submission and associated technical information.
How information is used
We use information to process payments, calculate applicable taxes, arrange shipping or pickup, fulfill orders, send order updates, respond to questions and return requests, maintain accounts, protect the store, and maintain business and accounting records. Site-usage information helps us understand and improve the website. If you subscribe to marketing messages, you can use the unsubscribe instructions provided in those messages.
Cookies and website services
WordPress and WooCommerce use cookies and similar technologies for functions such as cart contents, checkout sessions, account login, and remembered preferences. The age-verification feature can remember a visitor’s confirmation using a cookie. Payment, security, analytics, and embedded services may also use cookies or similar technologies. Browser settings can restrict or remove cookies, but some shopping or account features may stop working.
The site uses WordPress.com, WooCommerce, and Jetpack services supplied by Automattic, including hosting and related site services. See Automattic’s Privacy Policy for information about its processing. Where Google shopping or other third-party integrations are used, those services may receive information associated with the relevant interaction under their own privacy policies.
Payments and order fulfillment
Payments are processed through WooPayments/Stripe and PayPal, with additional wallet or payment services depending on the method you select. Payment providers process payment credentials and transaction information under their own policies. We receive information needed to manage your order, payment, refund, and any dispute. If you choose to save a card, the payment provider stores the payment credentials; our store uses a payment reference.
We share order and delivery information with the services needed to calculate tax, prepare shipping labels, deliver purchases, and support the order. Depending on the service, this may include your name, address, contact information, order contents, and transaction amounts. Authorized store administrators and team members can access customer and order information to operate the store and provide support.
Retention and requests
We retain information needed for order fulfillment, customer service, accounting, tax records, disputes, fraud prevention, and other applicable obligations. Some records may remain after an account is closed or a deletion request is made. Service providers may retain information under their own policies and obligations.
You can contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity, and some requests may be limited by recordkeeping requirements or other applicable obligations. Available privacy rights depend on your location and applicable law.
Contact and updates
For privacy requests concerning froggywoods.com, contact froggywoodsfl@gmail.com. For Lil’ Spoon order questions, contact lilspoon2022@gmail.com.
We may update this policy as our services or practices change. The date above identifies the latest revision.